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Terms and Conditions

Welcome to Opaleen! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Conditions

1.1. Eligibility: By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.2. Account Creation: To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
1.3. Accuracy of Information: You agree to provide accurate and up-to-date information when creating an account or placing an order. We are not responsible for any errors or delays in processing orders due to incorrect information.

2. Orders and Payments

2.1. Order Acceptance: All orders placed through our website are subject to acceptance by Opaleen. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
2.2. Pricing: All prices listed on our website are in USD and are subject to change without notice. Prices do not include shipping charges, taxes, or duties, which may be applied at checkout.
2.3. Payment Methods: We accept various payment methods as listed on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
2.4. Order Confirmation: After placing an order, you will receive an email confirmation with your order details. This email does not constitute acceptance of your order, which is confirmed when the product is shipped.

3. Shipping and Delivery

3.1. Shipping Policy: We ship to various locations as specified on our website. Shipping times and costs vary depending on the destination and shipping method selected at checkout.
3.2. Delivery Times: While we strive to deliver your products within the estimated time frames, we are not responsible for delays caused by factors beyond our control, such as carrier delays or customs processing.
3.3. Risk of Loss: Risk of loss and title for products purchased from Opaleen pass to you upon delivery to the carrier.

4. Returns and Refunds

4.1. Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. The product must be unused, in its original packaging, and accompanied by proof of purchase.
4.2. Return Shipping: You are responsible for return shipping costs unless the return is due to a defect or error on our part.
4.3. Refund Processing: Refunds will be processed within 7 days of receiving the returned product. The refund will be issued to the original payment method used for the purchase.

5. Product Descriptions and Availability

5.1. Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
5.2. Product Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue products, or alter the availability of products at any time without notice.

6. Intellectual Property

6.1. Ownership: All content on the Opaleen website, including text, images, graphics, logos, and trademarks, is the property of Opaleen or its licensors and is protected by intellectual property laws.
6.2. Use of Content: You may not use, reproduce, distribute, or create derivative works from our website content without prior written permission from Opaleen.

7. Limitation of Liability

7.1. No Warranties: Our website and products are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the operation of our website or the products sold on it.
7.2. Limitation of Liability: To the maximum extent permitted by law, Opaleen shall not be liable for any damages arising from the use of our website or products, including direct, indirect, incidental, punitive, and consequential damages.

8. Indemnification

You agree to indemnify and hold Opaleen harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of our website or violation of these Terms and Conditions.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts located in New Mexico for any disputes arising out of or relating to these terms.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitute your acceptance of the revised terms.

11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@opaleen.com


Last Updated: July 2023

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